Our headquarters are currently located in Old Harbour and we deliver offshore, onshore solutions for clients across the world, with a center that currently facilitate 60 seats and growing. Tactical Development Solutions Limited is one of the most ambitious companies in the BPO industry. TDS Tactical Development Solutions Limited is very excited to contribute to the development of St Catherine region and will be a ideal location of the center which is currently creating job opportunities around surrounded areas and beyond.
Tactical Development Solutions Limited assist in analyzing the needs of each client and helps customers reduce costs and improve efficiencies and solve business problems through a strategic balance of customer interaction management software and unmatched support.Our highly trained and skill employees at Tactical Development Solutions Limited has young and fresh minds nurture your callers to provide excellent customer service, no customer will be ignored or left unanswered.
Our main objective is to represent our country and have a household name around the country and the world as we work on being one of the most reputable, efficient, and customer friendly BPO Industry. retaining a cooperate image in the BPO industry is our number one priority and this will ensure that we meet our desired goals in the near future.
The level of superior customer care that we have provided over the years is what built our business and gave us an edge. We have always been committed to offering our clients nothing less than excellence in everything we do. We have the skills and experience a company needs to climb the ladder to success.
We also provide services such as:
Phone Answering Service
Never miss another call or opportunity with Tactical Development Solutions professional phone answering service provided by our friendly, experienced, Jamaican based team.With a phone answering service, you can have the best of both worlds. Ensure that you never miss an opportunity to bring on a new customer and that your current clients are cared for by friendly, resourceful, live answering service agents. This frees up you and your team to focus on the most important items on your to-do list; the tasks that you are uniquely qualified to handle. A professional answering service is an extension of your team that delivers administrative solutions to businesses large and small. No matter your budget, MAP Communications can work with you to customize a solution to your most challenging phone answering requirements.
You may need to:
Make Birthday greeting calls
Policy reminder calls
Follow up customer calls where necessary
Provide product and service information to customers.
Sell products and place customer orders
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints.
Upsell products and services
We can take care of your daily operation for you.Message Tactical
